Frequently Asked Questions

Please provide the load weight and dimensions, required lift height, available aisle width, pallet type, working hours, floor conditions and operating environment. Photos or a warehouse layout drawing are also helpful.

MiMA offers VNA, man-up, man-down, three-way stacking and articulated forklift solutions. The correct model depends on clear aisle width, rack height, pallet size, floor flatness and required throughput.

Yes. MiMA multidirectional forklifts are designed to travel and manoeuvre with long loads in constrained spaces. Share the material length, weight, load centre and aisle dimensions so we can recommend the right capacity and configuration.

Lithium batteries are well suited to opportunity charging, multi-shift operation and low-maintenance workflows. Lead-acid batteries may suit applications with planned charging periods and a lower initial budget. The best choice depends on shift pattern, duty cycle and charging facilities.

Yes. Depending on the model and project, options may include mast configuration, fork length and spread, attachments, battery capacity, tyres, cabins, cameras and environment-specific preparation. Custom requirements are reviewed by the engineering team before confirmation.

Yes. Send us the warehouse drawing, aisle dimensions, rack height, pallet information and material flow. We can help check truck compatibility, working clearances and the most suitable handling approach.

Please contact the MiMA Thailand team with the model or application you want to evaluate. Demonstrations can be discussed according to equipment availability, location and project requirements.

Use the contact form and include your preferred model or application details. For an accurate quotation, provide load capacity, lift height, aisle width, quantity, battery preference, attachment requirements and delivery location.

Delivery time depends on model availability, mast and battery selection, custom engineering, attachments, production scheduling and transport. The expected schedule will be confirmed with the final quotation.

Warranty coverage depends on the truck, battery, components and project configuration. The applicable warranty terms and exclusions will be stated clearly in the quotation and sales agreement.

Yes. The Thailand team can coordinate spare parts, technical guidance, remote troubleshooting and on-site support according to the truck, issue and service location.

Special operating environments must be confirmed before ordering. Provide the temperature range, humidity, floor condition, working hours and any safety or certification requirements so the team can assess the appropriate configuration.